Last Update: January 22nd 2025
Terms of Service
GENERAL
This website (go.clientos.io and all its pages) is owned and operated by Influential Limited and Principles of Marketing LTD ("we," "our," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service. We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service as modified.
INTELLECTUAL PROPERTY RIGHTS
Our Limited License to You
This Site and all the materials available on the Site are our property and/or the property of our affiliates or licensors, protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. You may, however, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your License to Us
By posting or submitting any material to us via the Site, internet groups, social media venues, or to any of our staff via email, text, or otherwise, you represent that you are the owner of the material or have express permission to post it. When you submit, email, or post any material, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material, in any manner or medium, now known or hereafter developed.
USER CONDUCT RULES
You agree not to:
Use the Site for any illegal, fraudulent, or unauthorized purpose.
Harass, threaten, or defraud other users.
Distribute spam, chain letters, or malicious content.
Post or transmit false or misleading information.
Upload or transmit viruses, malware, or any harmful software.
Attempt to interfere with the Site’s operations, security, or integrity.
Collect or harvest personal data from other users without consent.
Violation of these rules may result in termination of your access.
DISCLAIMERS
Throughout the Site, we may provide links to third-party websites. Our linking to such sites does not imply an endorsement or sponsorship of those sites or the information, products, or services offered. We do not control or operate any third-party content or services.
All information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Site or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this Site is free of viruses or other harmful components.
DMCA COPYRIGHT COMPLIANCE
We respect intellectual property rights and respond to infringement claims in compliance with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been used on our Site without authorization, you may send a DMCA takedown request by contacting us at: [Insert Contact Email].
ONLINE COMMERCE
Certain sections of the Site may allow you to purchase products and services provided by third parties. We are not responsible for the quality, accuracy, timeliness, or reliability of these products and services. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site.
LIMITATION OF LIABILITY
Under no circumstances shall we be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use the Site, including our messaging, blogs, comments, emails, products, or services, even if we are advised beforehand of the possibility of such damages.
DISPUTE RESOLUTION
Any disputes arising from your use of the Site shall be resolved through binding arbitration in accordance with UK law. You waive your right to participate in class-action lawsuits against us.
TERMINATION
We reserve the right to cancel or terminate your right to use the Site at any time without notice. In the event of termination, you are no longer authorized to access the Site, and the restrictions imposed on you with respect to downloaded materials and disclaimers shall survive.
Refund Policy
GENERAL POLICY
At Influential Limited and Principles of Marketing LTD ("we," "our," or "us"), we are committed to customer satisfaction. Due to the nature of our digital products, online courses, coaching programs, and consulting services, all sales are final and non-refundable unless otherwise stated in this policy. By purchasing any product or service from us, you agree to this refund policy.
ELIGIBILITY FOR REFUNDS
Refunds may only be granted in the following limited circumstances:
1. Duplicate Charges – If you were accidentally charged twice for the same product or service, we will process a refund for the duplicate charge upon request.
2. Technical Issues – If you are unable to access the purchased digital product due to technical issues on our end, and we are unable to resolve the issue within a reasonable time, a refund may be issued at our discretion.
3. Money-Back Guarantee (If Applicable) – If a product or service includes a stated money-back guarantee, you must meet the eligibility requirements outlined below to qualify for a refund.
30-DAY ACTION-BASED MONEY-BACK GUARANTEE
We proudly offer a 30-day money-back guarantee for certain programs, but it is an action-based refund that requires proof of implementation. This ensures that customers who fully engage with the material have the best chance of achieving results.
To be eligible for a refund under the 30-day guarantee, you must:
1. Complete the Course Modules – Watch all training videos and implement the key strategies taught.
2. Take Action – Apply the methods provided, including creating your course materials, setting up sales pages, or running promotional campaigns as instructed.
3. Submit Proof of Work – Provide documented evidence (e.g., screenshots, sales page links, ad campaigns, or other relevant proof) that you actively implemented the training.
If you have completed the required steps and still have not achieved the expected results, you may request a refund by submitting your proof of work within 30 days of purchase.
EXCLUSIONS FROM REFUNDS
NON-REFUNDABLE ITEMS
The following are strictly non-refundable unless otherwise stated:
1. Instant-Access Digital Products – Once accessed or downloaded.
2. Coaching & Consulting Services – Due to the nature of these services.
3. Subscription Fees – Unless explicitly stated otherwise.
4. Discounted & Promotional Offers – Including bonuses and free items.
5. 1-1 Mentorship where it is delivered live.
Failure to Use the Product – Simply deciding not to use the product or service does not qualify for a refund.
Lack of Results Without Action – Refunds will not be granted to users who have not taken the required steps outlined in the action-based guarantee.
Instant-Access Digital Products – Due to the nature of downloadable materials, instant-access digital products are non-refundable unless explicitly stated otherwise.
Coaching Services – Coaching services are final sale unless a specific refund policy was stated at the time of purchase.
HOW TO REQUEST A REFUND
If you believe you qualify for a refund based on the above criteria, please contact our support team at support@influential.co.uk with the following information:
Your full name and email address used for the purchase.
Order confirmation number.
Screenshots or relevant proof of implementation.
A brief explanation of why you are requesting a refund.
Refund requests are reviewed within 5-7 business days and approved at our discretion based on eligibility.
MODIFICATIONS TO THIS POLICY
We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on this page, and continued use of our products or services after modifications implies acceptance of the updated terms.
PROCESSING REFUNDS
Approved refunds will be processed within 7-14 business days to the original payment method.
We are not responsible for any bank fees, currency exchange differences, or processing delays caused by third-party payment providers.
If you do not see the refund within 14 business days, please check with your bank or payment provider before contacting us.
CHARGEBACKS & DISPUTES
1. Initiating a chargeback or dispute with your payment provider without first contacting us may result in a permanent ban from future purchases and legal action if deemed fraudulent.
2. If you believe there has been an unauthorised charge, please contact us at support@influential.co.uk before filing a dispute with your bank.
All purchases made through the Site are final. Refund policies for specific products or services will be clearly stated on the relevant purchase pages. If no refund policy is stated, all sales are considered non-refundable.
REGISTRATION
To access certain features of the Site, you may be required to provide information and register with us. You agree to provide accurate and complete information and to update it as necessary. We reserve the right to suspend or terminate accounts if any information provided is found to be inaccurate.
PASSWORDS
You are responsible for maintaining the confidentiality of your username and password. You agree to notify us immediately of any unauthorized use of your account.
OTHER
These Terms of Service shall be governed by the laws of the United Kingdom and, where applicable, the United States. If any provision of this agreement is found unlawful or unenforceable, it shall not affect the validity and enforceability of any remaining provisions.
CONTACT INFORMATION
If you have questions about these Terms Of Service or how your personal information is handled, please contact us at:
Influential Limited, Principles of Marketing LTD or go.clientos.io
Email: support@influential.co.uk
These Terms of Services apply globally, including to users in the UK, USA, Australia, Europe, and other international markets where we operate.